FAQ

Shipping

Where do you ship?

We ship to addresses within the United States.

How much does shipping cost?

Shipping is free on every order — no minimum purchase.

How long will my order take?

Orders are processed in 1–3 business days and delivered in 5–8 business days after dispatch. You'll receive a tracking number by email as soon as your order ships. For Christmas delivery, order by December 9.

Returns & Exchanges

What is your return policy?

You have 30 days from delivery to return any unworn item with its tags attached. Returns are free: email us and we'll send a prepaid return label. Refunds go back to your original payment method within 5–10 business days of approval.

Read the full return policy
Do you offer exchanges?

Yes — exchanges for a different size or color are free within 30 days, subject to availability.

Start an exchange

Orders & Contact

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Track your order
How can I contact you?

Email us or call (520) 143-3292, Monday – Friday, 9 AM – 5 PM (ET).

support@nickishop.shop